JourneyShield Corporate Assistance
24/7 Medical & Security Support for business travellers and expatriates anywhere in the world
Cost-efficient and customised for teams of any size
2023 was a busy year for us...
Wherever your team travels, JourneyShield has them covered.
24/7 Medical Assistance for Corporate Teams
We provide routine medical care and assistance for emergencies that may occur anywhere in the world
24/7 Travel Assistance for Corporate Teams
We provide Travel Assistance for unforeseen circumstances in any situation
24/7 Security Assistance for Corporate Teams
We provide Security Assistance for complex situations in any time zone!
JourneyShield Travel Assistance App
24/7 connectivity for corporate teams to access medical and security alerts and assistance
Just One Click Away
Our JourneyShield Travel Assistance app - powered by Safeture, the global technology leader in Duty of Care solutions - ensures your entire team remains just one click away from 24/7 medical & security assistance, wherever they may be around the globe!
Proven Since 1991
For over 30 years, JourneyShield by EMA Global has provided Medical and Security Assistance to corporate travellers
Here's how we do it as Asia's leading Assistance Specialist
24/7 Assistance Centres
Our medical and assistance staff are conversant in multiple languages and reachable 24/7 by phone, email, or WhatsApp and click-to-call options within our Travel Assistance app.
Global Coverage
As part of the International Assistance Group, our coverage includes 200+ Assistance Partners in 140 countries and an accredited network of 39,000+ medical facilities globally.
In-House Medical Ops
Our in-house medical operations are staffed by specialist teams of experienced and highly trained aero-medical specialists, doctors, nurses and paramedics.
Air Ambulance Fleet
We are the first EURAMI-certified medivac operator in Asia and our fleet of 50+ Air Ambulances has flown 8000+ incident-free missions across 60 countries over the past decades.
Technology Enabled
Our Travel Assistance mobile app and proprietary WeCare Portal provide automated case management and real-time insights that guarantee 24/7/365 business continuity.
Enterprise Data Security
Our corporate solutions are certified to ISO27001:2013 standards and guarantee the highest levels of enterprise data security and confidentiality.
Who We Are
JourneyShield is a service of EMA Global, a pioneering Singapore-based Assistance company since 1991.
Caring for 3.5 Million Lives Since 1991
We are Asia's leading Assistance company, with a 100% safety record over 8000+ missions. Our medical operations span 200 cities in 60 countries, enabling us to provide truly global Assistance to corporate teams.
Based in Singapore, our teams are multilingual in more than 10 languages and operate 24/7 Assistance centres with medical doctors on standby at all times.
EMA Global is the first EURAMI-certified provider in Asia, and the only Singapore representative of the International Assistance Group.
Accredited In-House Medical Operations
We own & maintain all medical equipment in-house, ensuring the highest international medical standards of portable medical equipment, specifically designed for medical transport.
Our In-House Medical Equipment include: Monitors, Ventilators, Blood-gas analyzers, ECMO Machines, Emergency Drugs & Disposables, Isolation Pods (COVID-19).
We conduct quality audits of all equipment after each mission and are EURAMI Certified (gold standard with regards to medical evacuation practices, re-certification every 3 years).
Customised Coverage For Teams of Any Size
As a pioneering medical evacuation specialist in Asia, JourneyShield represents the best of our Corporate Assistance capabilities.
We tailor every Assistance package for the size and unique needs of your team.
Speak to us and find out how easy it is for JourneyShield to provide your team with comprehensive Medical, Travel and Security Assistance, wherever they may be in the world.
Our Shared Duty of Care
Go the extra mile with EMA Global to care for team members wherever they travel globally
Medical Assistance
Medical evacuation and repatriation services with indemnified options and cover for pre-existing illnesses
Travel Assistance
Travel assistance services including airline ticketing, land transfers and hotel bookings
Security Assistance
Security monitoring and evacuation services in the event of a natural disaster or security incident
Pre-Trip Assistance
Pre-trip briefing and planning
sessions for your team before they embark on overseas projects
Country Reports
The latest updated reports on every country’s health, security and geopolitical risks
Remote Site Medical Support
Medical staffing, topside support and medical supply deliveries to offshore and remote sites
Employee Health & Wellness
Health and wellness programs tailored specifically to your organisational and team needs
Telemedicine
24/7 worldwide remote access to our doctors and medicine delivery in selected markets
Mental Health Hotline
Access our team of specialist counsellors for 24/7 mental wellness support
Occupational Health
Multi-disciplinary approach with tailored programs specific to your employees' need.
Medical Expense Monitoring
Keep healthcare expenses within reasonable limits and monitor medical bills incurred at healthcare facilities.
3rd Party Claims Admin
Outsourced claims processing for self-insured organisations to improve productivity.
Start a Duty of Care partnership with EMA Global today!
From only $49 p.a.
JourneyShield is the most cost-effective Corporate Assistance programme available today, and it's customisable and right-sized for any team.
Get a quote today!
