EMA Global is the leading Asia-Pacific medical assistance company specialising in aeromedical transfers.

Our medical and operations team respond 24/7 and work together seamlessly to ensure every mission is thoroughly prepared for and executed swiftly. We understand that mission support and communication play a critical role in determining a good patient outcome and customer experience.

We are the only provider in Singapore whose medical directors are practicing intensivists and anaesthetists in specialist hospitals.

Time is of the essence.

Life is Precious.

How do we do this?

Above Care

Safety

Options & Flexibility

Our medical-escort team comprise experienced physicians and nurses ready to fly at short notice to evacuate patients to destinations and medical facilities with the appropriate level of medical care. Every single member of our medical escort team complies with strict industry regulations, so our patients always travel with highly competent, extensively trained medical professionals who are passionate about patient care.

When life is concerned,

there is no time like now.

How do we do this?

Above Care

Safety

Options & Flexibility

Patient and flight safety are our top priorities, and being European Aero-Medical Institute (“EURAMI”) accredited since 2012 is testament to our commitment to safety.
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This accreditation standard covers every part of EMA Global’s operation, from patient medical care to aircraft certifications and ensures all of our operations are carried out with the utmost safety.

When it comes to safety,

we don’t compromise

How do we do this?

Above Care

Safety

Options & Flexibility

We’re here to help, and are always open to discussing budgets and options, without compromise to our promise of providing unparalleled medical care and bedside-to-bedside transportation.
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In addition, with extensive networks across the globe, our team delivers a seamless medical repatriation experience to our customers regardless of location. Assistance is just phone call away!

We know we can’t

put a price on life

How do we do this?

Above Care

Safety

Options & Flexibility

Our Services

Medical Evacuation & Repatriation

Transfer on Commercial Aircraft with Medical Escort Transfer on Air Ambulance

Letter of Guarantee Placement & Cost Containment Services

Place letter of guarantees on behalf of clients through our worldwide network of medical facilities

Medical Assistance Services

Ground transport arrangement, hospital bed booking, doctor referral, medical appointment

Our Unique Advantages

Medical Expertise

With over 30 years in aeromedicine experience, our medical director is a recognized leader in the field. Our medical escorts are handpicked from ICU departments in top medical institutions. We are reputed amongst our peers and clients to be specialists in ECMO, IABP, Neo-natal and Bariatric transfers

Fleet Capabilities

We are contracted with dedicated air ambulance providers that share the same safety philosophies as us. We have priority access and preferred pricing to Learjet 35A, Learjet 45, G150, G550, Hawker 400, and Hawker 800 aircrafts.

Our Network

Our global network of medical facilities and preferred partner providers enables us to provide consistent and high quality services, from medical transfer to patient admission and discharge.

Why choose EMA Global?

Specialist in Medical Evacuation

Capable of performing the most complex transfers, we’re known in the industry for taking on complex cases others have turned down. Our detailed medical support planning goes hand-in-hand with challenging logistics scenarios. We’re capable of performing transfers via a combination of all transport options available – fixed or rotary wing planes, ground, and by boat.

Our Experience

We’ve flown over 7000 missions across 68 countries and 2000 cities, supporting ailments ranging from a broken ankle to a failed lung and heart.

Safety Record

We place a priority on safety. Our aircraft partners have impeccably flawless safety records. Our medical team never takes safety for granted. Internal audits are conducted regularly to ensure safety standards are maintained.

Accreditation

We’ve benchmarked ourselves to world standards. We’re EURAMI accredited, a testament to our emphasis on safety and medical expertise.

24/7 Alarm Centre

Our alarm centres are multi-lingual and available everyday of the week, night and day.

Fit-to-Fly Assessment

Our Medical Directors are experts in determining suitability for transport. Apart from advising on the level of medical support and equipment necessary, we help you decide what mode of transport is best, and if cost savings can be achieved.

Medical Second Opinion

We’ll provide you with a second opinion on medical recommendations via our panel of in-house doctors or partner specialists.

Cost Containment

We help clients minimise costs, and this begins right from the transfer. As your preferred partner at patient bedside, we help prevent unnecessary sea-level flights or transfers that can be done without an air ambulance.

Medical Equipment

We’re up to date on the latest and best equipment on the market, and our equipment life cycle refresh rate is one of the highest in the industry. We have the latest portable monitors, blood-gas analysers, ultra-sound machines, ECMO, IABP, neo-natal incubators and bariatric equipment.